App launched for quick complaints, queries redressal in Delhi govt schools
New Delhi, Sept 28 : The Delhi government on Thursday launched the DoE Nirikshan App for quick complaints and queries redressal in its schools.
Delhi Education Minister Atishi said this app would expedite complaint resolution, reducing delays in redressal of issues by both schools and the Directorate of Education.
As per Delhi government, the app will empower students and teachers to raise school-related concerns and ensure their prompt redressal by the school administration.
“Students and teachers will not have to wait longer for their concerns to be addressed, they can also track the status of their issues raised,” Atishi said.
DoE Nirikshan App will streamline and digitalise inspection of essential attributes such as infrastructure, supplies, midday meals, stationary, and uniform-related issues.
The app can be easily accessed using student and teacher IDs.
The app serves as a platform for instant communication, enabling users to submit requests concerning various school-related matters to the administration directly. It also plays a crucial role in disseminating information and streamlining and digitising the inspection of essential attributes such as infrastructure, supplies, midday meals, stationary, and uniform-related issues, a Delhi government release said.
Speaking about the app, Atishi said, “This technological intervention by the Department of Education (DoE) will be extremely helpful in quickly addressing the needs of students and teachers at school. It will also decrease the duration of complaint redressal by the school administration and the DoE.”
