Bhubaneswar: TP Central Odisha Distribution Limited (TPCODL), a collaboration between Tata Power and the Odisha Government responsible for power distribution in Central Odisha, is making significant strides in enhancing transparency and customer convenience. TPCODL has implemented a straightforward and hassle-free procedure for individuals seeking new power connections, consisting of four simple steps: Registration, Document Submission, Payment and Verification, and Meter Installation, all facilitated by the company.
To initiate the new connection process, customers have various convenient options at their disposal. They can reach out to TPCODL through the dedicated toll-free number 1800-345-7122/1912, give a missed call to 8093009990, send a message with the format “NC_Mobile Number_Name” to 8093009990, email their details (name, address, mobile number) to [email protected], or visit the website https://mobidyut.com/NewConnection/Connection using a mobile or desktop device. Prompt assistance from company officials can be expected upon registration.
TPCODL has introduced multiple channels and mediums for document submission and payments, ensuring customer convenience. Once customers complete the initial registration step, they can conveniently upload the necessary documents and make online payments through SMS/WhatsApp/E-mail links provided by the company. Alternatively, customers also have the option to physically submit documents and make payments at the nearest Consumer Care/Section Office of the division.
TPCODL is committed to prioritizing customer convenience and fostering transparency through a simplified process. The aim is to make it easier and more transparent for customers to connect with their services. By eliminating the need for a mediator, customers can directly engage with TPCODL, resulting in a more efficient and cost-effective experience.
M. Shenbagam, Chief Executive Officer of TP Central Odisha Distribution Ltd., expressed confidence that this new process will provide customers with the best possible experience.
