Apple Services Resume After Global Outage
Washington, March 22: Tech giant Apple Inc said that all its services, including the App Store, Apple TV and Apple Music, have resumed functioning following an outage that started late afternoon on Monday, Khaleej Times reported on Tuesday.
According to outage tracking website Downdetector.com, more than 4,000 users reported having issues while trying to access Apple Music, while nearly the same number reported problems with iCloud. Users also flagged issues with “find my iPhone”, Apple store, maps and support.
Downdetector tracks outages by collating status reports from several sources including user-submitted errors on its platform. The outage may have affected an ever larger number of users. The company’s system status page had showed 11 outages including podcasts, music and arcade.
It said Apple was investigating the issue and services may be slow or temporarily unavailable. The company was responding to affected users on Twitter but it was unclear as to what exactly caused the outages which delayed product repairs, pickups and limited workers’ access to internal websites, the report said.
Bloomberg News reported that Apple’s corporate staff working from home and retail workers were also facing issues. According to the report, Apple told staff that the outage stemmed from domain name system, or DNS – an address book of the internet which enables computers to match website addresses with the correct server.
In a number of incidents last year, DNS issues caused widespread outages on social media platforms including Facebook and Instagram, and brought down websites of airlines and banks for several hours.
